May 31, 2023
Attention Members ( 31/05/2023) Capitec has identified a gap in their termination process but has subsequently been resolved and additional quality control and measures to check […]
Knowledge Base
This knowledge base has been created to assist you as a DCASA member with various industry challenges and to broaden your horizons through knowledge. The Knowledge Base is updated continually to ensure that the knowledge shared is relevant and up to date. DCASA strives to bring you content from reputable academics and authors, putting years of experience at your finger tips.
April 24, 2023
In our recent NCR – DC Association meetings, the NCR mentioned that they are in the process of compiling an NCR Contact List and Escalation list, […]
October 3, 2022
At the recent Debt Revie Awards, Mr Luis du Cruz, a member of BASA gave a presentation on the NEW DCRS called DCRSMOD. We attached hereto […]
August 23, 2022
Kindly note that the NCR has published a new Circular 02/2022 Guideline for the digital service and delivery of notices and documents under the national credit […]
June 13, 2022
January 28, 2022
WESBANK Escalation Process WESBANK TOYOTA VOLKSWAGENAUDI January 2022 FNB FNB Escalation Process 2022 AND FNB Debt Review Centre TAT MFC & NEDBANK Nedbank & MFC (merged) AFRICAN BANK African […]
January 20, 2022
The latest Withdrawal Guidelines with the unpublished but circulated Explanatory Note Click here: for withdrawal guidelines 27 May 2021-Debt Withdrawal review Click here : for explanatory notes Explanatory […]
June 21, 2018
Attach hereto is the Debt Counsellor New Fee Structure: debt counselling fee structure guideline
October 18, 2017
DCASA Constitution, accepted at the DCASA AGM in November 2011. Download document here: Constitution and Code of Conduct Nov AGM 2011 Accepted
October 4, 2017
Download Circular here: Circular 14 of 2017