5 Reasons why you should belong to a professional association
It is DCASA’s aim to develop a streamlined Debt Counselling industry by setting process guidelines and training Members, in addition DCASA aims to provide Members with various products and services that will allow them to effectively and professionally deliver Debt Review service for over-indebtedness Consumers.01
Broaden your Knowledge
We provide the necessary resource information and ongoing access thereto. You do not need to build your own database. DCASA has a library with industry related documentation, summaries of applicable case law, newsletters and we create booklets and guidelines to assist Members.
Remain informed and up to date with industry development. DCASA has quarterly branch meetings in Gauteng, Western Cape, Kwazulu-Natal, Free State and Eastern Cape to provide members with updates and feedback on industry issues.
02
Strength in Numbers
DCASA is the biggest and oldest Debt Counselling Association in South Africa. Our large membership enables DCASA to negotiate and advocate well on Industry matters.
03
Build a Better Resume
Displaying the DCASA logo on your website will impress Consumer’s and Credit Providers.
DCASA represents Members at all industry platforms and DCASA has since 2007 played an instrumental role in improving the Debt Review process for Debt Counsellors and Consumers.
04
Enhance your Network
If you are a DCASA Member you enhance your network dramatically. Meet other Debt Counsellors, increase Credit Provider contact and enjoy Consumer acknowledgement of DCASA.
DCASA hosts the biggest and best Debt Counselling Conference event year where industry is shared.
05
Give Back
Become a mentor to recently registered Debt Counsellors can be a great reward. Once again expanding your network and assisting the Debt Review process. We also ask our Members on a regular basis for feedback, ideas and opinions on specific issues. As your voice, should always be heard.
Become a DCASA Member today!
By becoming a member you will benefit from these great rewards and also have the opportunity to grow and improve the Debt Counselling industry.
Staff Membership
Monthly and Annual options available. Membership Benefits:
- Staff Membership Certificate
- Debt Counsellor Staff Newsletter
- 50% discount on attendance to the DCASA's annual conference held at Emperors Palace
- Exclusive member support service
- Free attendance of DCASA provincial branch meetings
- Employee Workshop
Associated Membership
Get R200 Discount when you sign up for Annual membership!
- Membership Certificate , listing as an associated member on DCASA website & full access to DCASA website, accessing all industry documents
- 2nd Priority Leads Referral
- Access for your staff to join DCASA as a staff member membership
- 80% discount on attendance to DCASA's annual conference held at Emperors Palace
- Exclusive member support service
Full Membership
Get R420 Discount when you sign up for Annual membership!
- Full DCASA voting rights
- Membership Certificate , listing as full member on DCASA website & full access to DCASA website, accessing all industry documents
- 1st Priority Leads Referral
- 100% free attendance to DCASA's annual conference held at Emperors Palace
- Access for your staff to join DCASA as a staff member membership
Top 3 FAQs
If you have a complaint regarding your Debt Counsellor please contact your Debt Counsellor directly. If the matter remains unresolved please contact the NCR directly. You can contact the NCR on 011 554 2600 or 0860 627 627 or send an e-mail to dccomplaints@ncr.org.za
If you have a complaint regarding a Credit Provider please contact the Credit Provider directly. If the matter remains unresolved please contact the NCR directly. You can contact the NCR on 011 554 2600 or 0860 627 627 or send an e-mail to complaints@ncr.org.za
To speed the process up, complete the attached Form 29 and send it to the NCR.
Also visit: http://www.ncr.org.za/sd-complaints
DCASA does not have the judicial power to adjudicate complaints against Debt Counsellor’s or Credit Providers.
Any industry or general Process issue can be referred to DCASA for possible discussion and Industry forums.
Please view document here: DOCUMENT REQUIRED
In terms of the Act, a Credit Provider is not obliged to consent to reduce interest rates.
- Unless a Credit Provider consents to the reduction of an interest rate; or
- If your Debt Counsellor make use of the DCRS system industry concessions may be applicable in terms of lower interest rates and/or fees. In terms of the Task Team Guidelines issued by the National Credit Regulator a Credit Provider is obliged to accept a valid DCRS proposal.
Firstly, a Debt Counsellor is not allowed in terms of the National Credit Act to collect Debt Review Payments. Payment can be collected by a Registered Payment Distribution Agent (PDA) who will collect a single payment and distribute payments to all Credit Providers.
In terms of the Deb Counsellor Fee Guidelines, issued by the National Credit Regulator, the first amount deducted from your account will be paid to the Debt Counsellors for his fees up to a maximum of R 6000.00. Usually, in practice, the 2nd and 3rd months, in some cases, monies debited from your account will be paid towards your legal fees.